Our Large Crew of Highly-Trained, Professional House Cleaners are Renowned for 100% Client Confidentiality, Careful Attention to Every Detail & Providing the Best House Cleaning Service
Frequently Asked Questions
Note: We continually update our website, and have provided the following list of answers to commonly asked questions about our luxury house cleaning company, and our house cleaners, as well as areas and communities we serve. If you have any questions, please call (702) 260-8772 and we will answer any and all questions you have.
Remember, if you have tried the rest and want the best – send us a service inquiry today, and get our professional luxury house cleaners to work for you!
What Size Homes Does Your House Cleaning Company Clean?
We clean moderately-sized homes around 2,500+/- sq ft. However, we do clean much larger homes as well; commonly called mansions though we refer to them as estate homes. These estate homes of our clients have been in the range of 20,000 square feet and larger in size.
Does Your House Cleaning Company Clean Estate Homes / Mansions?
Yes, we clean mansions in Henderson, Las Vegas and Summerlin! Our large crew of professional house cleaners clean homes commonly considered mansions, or as we call them: Estate Homes. The mansions, or estate homes, we clean have been 20,000 square feet and larger. We are able to clean mansions in as little as a few hours. Other house cleaners would take 2 to 3 days to accomplish the same task yet they still wouldn't provide the same level of deep clean our large crew of cleaners provides you!
Why Are Luxury House Cleaners So Expensive?
Luxury house cleaners are not expensive. A TLC Cleaning Company charges on a per-hour basis for a large, professional cleaning crew of 10. After the first hour, we charge in 15 minute increments which provides our clients with the most-fair pricing structure. When doing the math, you find that we are no more expensive than regular cleaning services yet we provide results far and above what you will find with other providers.
Are Luxury House Cleaners Worth the Cost?
Absolutely, if you are hiring a company that is on the up and up that carries all the insurances to protect you the homeowner and supplies all the supplies, then you know you are dealing with a professional company.
What Can I Expect When Hiring Luxury House Cleaners?
Our clientele expects the best, and that is what we deliver. When you hire A TLC Cleaning Company to clean your home, you can expect your home being phenomenally-cleaned from top-to-bottom each and every visit. Our house cleaners touch everything in your home - every visit, unless instructed not to.
Which Cleaning Products Does Your House Cleaning Company Use?
There is no such thing as luxury house cleaning products. We use OTC house cleaning products. However, our staff is trained as to which products you can use on specific surfaces, and there is always a supervisor present to ensure the proper cleaning products are being used - as we tell our employees: "... If in doubt, always ask! ...".
Do Luxury House Cleaners Clean Artwork Including Paintings and Sculptures?
Yes, we will lightly dust artwork. This can be the entire piece, or just the frames based on request. However, this depends on the client, and we 100% respect the wishes of each and every client. Some of our clientele do not want us to touch their artwork and some do.
Do Luxury House Cleaners Clean All Materials, Surfaces and Types of Flooring?
Yes, and we purchase very expensive stone and wood floor cleaning products to maintain your stone and wood flooring for years to come.
Do Your Luxury House Cleaners Clean Appliances?
Of course, we absolutely do! We clean inside and outside of all appliances every visit and yes that does include ovens. However, we clean the inside of refrigerators and freezers upon request, so please let us know each visit.
Do Luxury House Cleaners Do Laundry?
No. We are not a maid service. We are a luxury house cleaning service and because our stay is somewhere between 1 to 3 hours depending on the size of the homes ... we do not do laundry.
Do You Employ Your House Cleaners?
Yes, each staff member of our large, professional cleaning crew is fully background checked, and employed by A TLC Cleaning Company, LLC.
Do You Maintain Worker's Comp for Your House Cleaners?
Yes, everyone that works for us is an employee of the company. We carry worker's compensation insurance along with liability insurance. This provides our valued clientele with 100% protection.
What Areas and Luxury Communities Do Your House Cleaners Serve?
The following is not a complete list of communities we serve - it is the list we currently have on our website. That said, our professional house cleaners serve upscale, discerning homeowners throughout all of Henderson, Las Vegas and Summerlin including the following luxury communities:
Do Luxury House Cleaners Use Carpet Cleaning Machines?
No. We are a house cleaning company, not a carpet cleaning company. However, we can refer you to a very reputable carpet cleaning company that only specializes in carpet and tile cleaning.
Do Your House Cleaners Clean the Inside and Outside of My Home?
Yes, we will do outside living areas at the client's request.
How Does Your House Cleaning Company Handle Bugs or Pests?
We do not handle bugs or pests. If you need a reputable pest company serving the Las Vegas valley, we recommend Exceed Pest Defense pest control service.
Does Your House Cleaning Company Provide Pressure Washing Services?
No, we do not. If you need a reputable company serving the Las Vegas area, we recommend Power Elite Services pressure washing service.
A TLC Cleaning Company, LLC
Our clientele expects the best results possible, and since 2002 we have exceeded expectations – our reviews express exactly that!